Frequently asked questions
Ways To Pay
What types of payments do you accept?
How long does it take to get the art ready?
Producing a fine art piece and all related items associated with it is between 3-7 business days. These articles are handmade to order which require a time to build and are in addition to the delivery times posted.
How long will it take for delivery?
FedEx Ground 5-10 business days transit time
FedEx Ground 10-30 business days transit time & customs clearance
What carrier do you use for the shipment?
FedEx Ground worldwide.
How is the art packaged?
Can I request the art be shipped rolled to save on shipping costs?
Yes. Just drop us a note at checkout and we will contact you with the updated shipping cost and refund the difference at time of shipment.
Returns & Exchanges
What is your refund and exchange policy?
Find all details at this link: Click here
What if my shipment gets lost or damaged?
Shipment loss or damage during transit is covered by our buyer protection policy. In the event of loss we will provide buyer an exact art piece, fully noting on the certificate of authenticity of the new art work, that the art you are receiving, is the original of the numbered edition purchased and disclosing the lost print number is no longer valid. Damaged items will be replaced in the same manner and both at our expense.